Privacy Policy

1. Introduction

Welcome to Chinese Food Additives Manufacturer (the "Company," "we," "us," or "our"). We are a leading manufacturer specializing in high-quality food additives, operating a 3,000 square meter production facility and a 20,000 square meter warehouse, and exporting products to over 30 countries.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://xianhuodong.cn/, and when you interact with us as a customer or prospective customer.

2. Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information").

CategoryExamples of Personal Information CollectedPurpose of Collection
Contact DataName, email address ([email protected]), phone number, job title, company name, and shipping/billing address.To respond to inquiries, process and fulfill orders, provide customer support, and send business-related communications.
Usage DataIP address, browser type, operating system, pages viewed, time spent on pages, and referring URLs.To monitor and analyze website usage, improve website functionality, and ensure security.
Financial/Transaction DataInformation related to product orders, payment method, and transaction history.To manage payment transactions, fulfill orders, and maintain business records.

3. How We Use Your Information

We use the Personal Information we collect for various commercial purposes, including:

  • To provide and manage our services and respond to your requests.
  • To process and fulfill your orders for food additives and manage delivery logistics.
  • To communicate with you regarding product information, orders, and quality control matters.
  • To maintain and improve our website, products, and services.
  • To comply with legal obligations and regulatory requirements (e.g., FDA, HALAL, ISO 9001).

4. Disclosure of Your Information

We may share your Personal Information with third parties under the following circumstances:

  • Service Providers: With third-party vendors (e.g., logistics companies, freight forwarders, payment processors) who perform necessary services for us.
  • Business Transfers: In connection with a merger, sale of company assets, or acquisition.
  • Legal Requirements: To comply with any court order, law, or legal process, or to protect the rights, property, or safety of the Company, our customers, or others.

5. Your Rights

A. General Data Protection Regulation (GDPR) / UK GDPR (for EU/UK Residents)

For residents in the European Economic Area (EEA) and the UK, our legal basis for processing your data is typically for the performance of a contract (e.g., processing your order) or our legitimate interests (e.g., maintaining quality control and communication).

You have the right to:

  1. Access: Request copies of your Personal Data.
  2. Rectification: Request that we correct any information you believe is inaccurate.
  3. Erasure ('Right to be Forgotten'): Request that we erase your Personal Data, under certain conditions.
  4. Restrict Processing: Request that we restrict the processing of your Personal Data.
  5. Object to Processing: Object to our processing of your Personal Data (e.g., direct marketing).
  6. Data Portability: Request that we transfer your data to another organization or directly to you.

B. California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) (for California Residents)

If you are a California resident, you have the right to:

  1. Right to Know: Request that we disclose what Personal Information we collect, use, and disclose.
  2. Right to Delete: Request the deletion of your Personal Information, subject to certain exceptions.
  3. Right to Opt-Out of Sale/Sharing: We do not sell or share your Personal Information for monetary consideration or cross-context behavioral advertising.

To exercise any of these rights, please contact us at: [email protected].

6. Data Security and Retention

We employ administrative, technical, and physical safeguards to protect your Personal Information. We will retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., record-keeping for regulatory compliance like FDA or ISO).

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Website: https://xianhuodong.cn/ Email: [email protected]